Privacy Policy
Effective Date: 17 October 2026
Last Updated: 17 October 2026
Rudra Tour & Travels (“Rudra Tour & Travels”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quotation, make a booking, or use our travel-related services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. About Rudra Tour & Travels
Rudra Tour & Travels is a travel service provider based in Varanasi, Uttar Pradesh, offering travel assistance including:
- Local sightseeing
- Airport and railway station transfers
- Taxi and car rentals
- Outstation transportation
- Pilgrimage tours
- Tour packages
- Holiday packages
- Intercity travel
- Customized travel arrangements
- Corporate travel assistance
Our goal is to provide comfortable, dependable and convenient travel solutions for individuals, families, groups and corporate travellers.
2. Information We Collect
Depending on the service you request, we may collect information such as:
Personal Information
- Full name
- Mobile number
- WhatsApp number
- Email address
- Billing information
- Travel preferences
- Pickup and drop-off locations
- Travel dates
- Number of passengers
- Vehicle requirements
- Hotel or accommodation requirements
Travel Information
To arrange your journey, we may need information including:
- Pickup location
- Destination
- Date and time of travel
- Flight or train details
- Tour itinerary
- Number of travellers
- Special travel requirements
Communication Information
When you contact us through telephone, WhatsApp, email, website forms or other communication channels, we may retain relevant information necessary to respond to your enquiry or provide the requested service.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and services we use.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage information
- Date and time of website access
- Referring website
This information may be used for website security, troubleshooting, analytics and improving the website experience.
4. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Provide quotations
- Confirm travel arrangements
- Process bookings
- Arrange vehicles and drivers
- Coordinate airport or railway transfers
- Prepare customized itineraries
- Communicate changes to your booking
- Provide customer support
- Process payments where applicable
- Send booking-related information
- Improve our services
- Prevent fraud or misuse
- Maintain website security
- Comply with applicable laws and regulations
We will generally use your personal information only for legitimate business and service-related purposes.
5. WhatsApp, Phone and Other Communication
If you contact Rudra Tour & Travels through WhatsApp, telephone, SMS, email or another communication platform, the information you provide may be used to handle your enquiry or booking.
Please note that third-party communication platforms may have their own privacy policies and terms. Rudra Tour & Travels does not control the privacy practices of those third-party platforms.
6. Sharing Your Information
We do not intend to sell your personal information to third parties.
However, information may need to be shared with trusted service providers or business partners when reasonably necessary to provide the services you request.
For example, information may be shared with:
- Drivers
- Vehicle operators
- Hotels
- Travel partners
- Tour operators
- Payment service providers
- Technology/service providers
- Customer support providers
- Professional advisers
- Government authorities where legally required
We aim to share only information reasonably necessary for the relevant purpose.
7. Payment Information
Where online or electronic payments are supported, payment transactions may be processed through third-party payment providers.
Rudra Tour & Travels may not directly store complete debit card, credit card, banking or payment credentials unless specifically required and lawfully permitted.
Payment providers may collect and process payment information according to their own terms and privacy policies.
8. Cookies
Our website may use cookies or similar technologies to improve website functionality and understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Security
- Analytics
- Remembering preferences
- Improving website performance
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
9. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain booking records
- Handle customer enquiries
- Resolve disputes
- Meet accounting requirements
- Meet legal or regulatory obligations
- Protect our legitimate business interests
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.
11. Third-Party Websites
Our website may contain links to third-party websites, including:
- Hotels
- Airlines
- Maps
- Payment services
- Social media platforms
- Travel services
- Other external websites
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
12. Children’s Privacy
Our services are intended for general customers and travellers.
We do not knowingly request unnecessary personal information from children. If information relating to a minor is required for a legitimate travel booking, it should be provided by a parent, guardian or authorized adult where appropriate.
13. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
Requests can be made using the contact details provided below.
We may need to verify your identity before processing certain requests.
14. Changes to This Privacy Policy
Rudra Tour & Travels may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to periodically review this page.
15. Contact Us
For privacy-related questions, requests or concerns, contact Rudra Tour & Travels:
Rudra Tour & Travels
Location: Varanasi, Uttar Pradesh, India
Phone:
- +91 7081322225
- +91 8303132310
- +91 8896611178